Questions, answered plainly

What Asterkeep is and what it isn’t.

Transparency is part of the service. If something is unclear, please ask before creating a dedication.

What is Asterkeep?

Asterkeep creates a personalized Cosmic Signature Collection that pairs a chosen symbolic name and zodiac profile with one real, permanently numbered asteroid in the private Asterkeep Registry.

What do I receive?

The $19.95 digital collection includes automatic asteroid assignment, a Celestial Naming Certificate, Personal Cosmic Profile, Astronomical Record, combined ZIP download, and private celestial page. You preview the personalization before payment.

Is the astrology presented as science?

No. Astrology is an interpretive tradition offered for personal reflection and enjoyment. The separate Astronomical Record uses catalogued object information and clearly distinguishes astronomy from the symbolic Asterkeep name.

Do you save the birth date?

No. Birth month and day are used in your browser only to calculate the zodiac sign. Those inputs are not transmitted or retained. The resulting sign is saved with the collection.

Can this be a gift?

Yes. Create a collection for yourself or as a personal gift for a birthday, love, friendship, a new beginning, a memorial, or another meaningful occasion.

Will my asteroid be reassigned?

No. Within the Asterkeep Registry, the asteroid is uniquely associated with the dedication and will not be assigned to another Asterkeep dedication.

Can I download my collection?

Yes. You can download each keepsake or a ZIP containing all three. Your downloaded files are yours to keep.

Can I delete early?

Yes. Use the secure management page and choose Delete Celestial Page. Deletion is irreversible, the asteroid remains assigned, and early deletion does not automatically create a refund.

What information remains after deletion?

While the Registry is retained, its minimal record keeps the ASK Registry ID, permanent asteroid identifier, dedication date, assigned or retired state, and technical anti-reassignment information. Limited non-content business records may be retained for accounting, payments, fraud, disputes, compliance, and legal duties.

Is this an official asteroid name?

No. Your chosen name is symbolic and exists within the private Asterkeep Registry. It does not change the asteroid's official scientific name or designation.

Do I own the asteroid?

No. A dedication does not convey celestial property, asteroid ownership, mineral rights, official naming rights, government registration, or scientific registration.

Can the recipient be under 18?

Yes. A recipient may be any age. The purchaser and person managing the collection must be at least 18 and legally able to enter into a binding agreement.

Why must the purchaser be 18?

A purchase and management access involve contractual, privacy, and content-rights responsibilities. We use a simple acknowledgment and do not collect identity documents.

Can the celestial page be public?

Yes, only after an explicit positive opt-in on the secure management page. Pages are private and unlisted by default. Public content can be indexed, cached, archived, screenshotted, copied, or redistributed by others.

What is the refund policy?

Before personalized fulfillment, cancellation or refund may be possible. After generation, digital sales are generally final, with remedies for duplicate charges, delivery or technical failures, Asterkeep-caused material errors, and applicable legal requirements.

What if a print arrives damaged?

If optional printing is activated and your print is lost, damaged, defective, or materially incorrect because of Asterkeep or the provider, contact support promptly for an appropriate replacement, reprint, or refund.

How does shipping work?

When optional printing is available, provider-derived United States shipping choices and charges are shown before payment. The Premium 11x14 Printed Keepsake costs $34.95 plus shipping. Asterkeep does not add a surprise shipping charge after payment.

Is a physical print included?

No. The Cosmic Signature Collection is a complete digital product. Physical customer fulfillment is not currently offered.

How is astronomical information sourced?

Asterkeep stores eligible Minor Planet Center catalogue data locally so checkout does not depend on a live astronomy service. Customer personal data is not sent to the Minor Planet Center during normal fulfillment.