Effective October 25, 2026 · Version 2026-10-25-v2

Privacy Policy

Asterkeep is private by default. Asterkeep is a service of Majatino LLC. This policy explains how Majatino LLC processes information to provide Asterkeep.

Information we collect

• Purchaser email and United States eligibility acknowledgment.
• Order, amount, Stripe and transaction identifiers, refund state, fulfillment timestamps, policy versions, consent timestamps, personalization approval, and reasonable download or access evidence.
• Collection content, including the recipient name, chosen Asterkeep name, resulting zodiac sign, occasion, and personal message.
• Private or public celestial-page choices and their consent timestamp and version.
• If a physical printed product is offered and purchased in the future, recipient and United States shipping details.
• Limited technical, security, audit, and first-party usage logs.
• Support messages and information you choose to provide.

Birth month and day are processed only in your browser to determine a zodiac sign. They are not sent to Asterkeep or retained. The resulting zodiac sign is included in the collection record.

Stripe processes full payment-card details; Asterkeep does not store them. Do not send card details, passwords, or identity documents through ordinary support email.

How we use information

We use information to verify and fulfill purchases, reserve and assign an asteroid, host and manage a celestial page, generate the Cosmic Signature Collection, provide customer support, protect the service, prevent fraud, send transactional and expiration messages, comply with law and accounting duties, resolve disputes and chargebacks, and, if offered and purchased in the future, fulfill a physical print order.

Private and public celestial pages

Every celestial page starts private and unlisted, with noindex controls and no public-directory listing. Anyone with its hard-to-guess direct URL or QR code can still view it. Public visibility and search indexing begin only after explicit positive opt-in, and we store the opt-in timestamp and policy version. Public content may be indexed, cached, archived, screenshotted, copied, or redistributed. Turning public status off or deleting a page removes material from systems Asterkeep controls, but cannot control independent third-party caches, archives, screenshots, or copies.

Service providers and data sources

We share only information reasonably needed for a provider’s role: Stripe for payment processing; Zoho or ZeptoMail for transactional and support email; Cloudflare for DNS, content delivery, security, and private object storage; and hosting or infrastructure providers supporting the application and database. If Asterkeep offers and you purchase a physical printed product in the future, Prodigi may receive the recipient name, shipping address, print asset, and fulfillment identifiers needed to produce and ship it. Minor Planet Center data supplies astronomical source information; Asterkeep does not send customer personal data to the Minor Planet Center as part of normal fulfillment.

We do not sell personal information. We do not build advertising profiles or use invasive cross-site advertising tracking.

Analytics choices

Optional first-party measurement does not begin unless you choose “Allow measurement.” If allowed, Asterkeep records a random session identifier, one broad source category (Google Ads, organic search, referral, direct, or unknown), fixed public-page categories, and major funnel stages such as landing, beginning the creation flow, creating an order, requesting checkout, and confirming payment. Asterkeep does not retain the raw Google click identifier, campaign parameter value, full URL, raw referrer, IP address, private path, management token, customer identity, or collection content in these analytics records.

Attribution is kept only in the browser session and is not attached to the customer or collection record. The same session and funnel stage are counted once. First-party analytics events are automatically deleted after the configured retention period, currently 90 days, and owner reporting returns aggregates rather than individual session records. Client-side measurement can be blocked or cleared and is not a complete census.

Google Ads conversion measurement is also optional and does not load unless you choose “Allow measurement.” If allowed, Google may set advertising-attribution cookies, preserve standard ad-click attribution when present, and receive a completed-purchase conversion. A Google Ads purchase includes only the conversion destination, Asterkeep order number as a transaction identifier, final amount paid, USD currency, and a sanitized confirmation-page context. Asterkeep does not send Google the recipient name, chosen Asterkeep name, purchaser email, personal message, zodiac sign, private celestial-page slug, management token, order database ID, payment-card information, or other collection content. Google Analytics is not activated.

Enhanced Conversions, Customer Match, remarketing, Google Signals, ad user data, and ad personalization remain disabled. Asterkeep does not build advertising audiences from customer or collection data. Your measurement choice is stored in your browser’s local storage. If you decline, neither optional first-party measurement nor the Google tag loads. Session attribution is stored only in session storage and is cleared when you decline, withdraw permission, or end the browser session. You can review or change the choice using the “Analytics choices” control at the bottom of the site. Withdrawing permission stops future measurement in that browser; it does not delete previously aggregated records or data already processed by Google. Browser settings may also clear stored choices and cookies.

Active retention and normal purge

Personal collection content is scheduled for deletion 365 days after the canonical UTC paid-finalization timestamp. Editing does not restart the period. We ordinarily send reminders about 30 days and 7 days before scheduled deletion. A purchaser may request early deletion through the secure management page.

At scheduled expiration or verified early deletion, active systems remove the recipient name, chosen Asterkeep name, zodiac sign, occasion, personal message, Personal Cosmic Profile, stored certificate, stored Astronomical Record, ZIP, print master, management token, public slug, public presentation, and other submitted personal collection content. Deletion is irreversible in active systems.

Backups and service discontinuation

On a service discontinuation described in the Terms, hosted personal content may be removed and purged. Restricted disaster-recovery backups are not normal customer-access storage and may temporarily retain deleted material until they age out, targeted at approximately 30 additional days in the normal backup lifecycle. Purge and deletion history must be reapplied after a backup restoration.

Minimal Registry and business records

While Majatino LLC retains the Asterkeep Registry, the asteroid is not released for reassignment. The minimal Registry record contains the ASK Registry ID, permanent asteroid identifier, original dedication date, assigned or retired state, technical anti-reassignment information, and minimal necessary audit information. It does not contain purchaser email, recipient name, chosen Asterkeep name, zodiac sign, personal message, shipping address, management token, or personalized documents.

Majatino LLC may retain minimized non-content business records reasonably needed for accounting, tax, payment processing, fraud and security, disputes, chargebacks, compliance, and contract enforcement. Personal collection content is not retained indefinitely solely for chargeback defense.

Security and choices

We use access controls, signed management links, encrypted stored shipping details when applicable, private object storage, validation, audit records, and provider security controls. No internet service can eliminate all risk. Use the secure management page to update eligible content, change public status, download the collection, or delete the celestial page early.

Children and recipients

A purchaser must be at least 18. A recipient may be any age. Asterkeep is not directed to children making purchases or managing accounts, and we do not ask purchasers to provide identity documents.

Contact

For privacy access, correction, deletion, or other questions, contact [email protected]. We may verify that a requester controls the order or management link before acting.